SAP Customer Experience (CX)
intelligent and reliable experiences through all channels
About SAP CX
SAP Customer Experience (CX) is a platform that was previously referred to as SAP C/4HANA. It allows you to bring together various aspects of customer experience such as customer identity, marketing, commerce, sales, and customer service. By leveraging this platform, you can provide your customers with intelligent and reliable experiences through all channels.
A Comprehensive CRM Suite
SAP CX is a comprehensive CRM suite that offers a wide range of features and capabilities, including:
- Customer relationship management (CRM): Manage your customer relationships with a single view of the customer, across all channels.
- Sales management: Automate your sales processes and close more deals faster.
- Service management: Provide exceptional customer service with a single view of the customer issue.
- Marketing management: Create and execute personalized marketing campaigns that resonate with your customers.
- Analytics: Gain insights into your customer data to make better business decisions.
SAP CX is a great option for businesses that need a comprehensive CRM solution with a wide range of features and capabilities.