Trusted Since 4 Yrs.
Customer Success Story
Connecting Energy Infrastructure Operations with SAP Business ByDesign
The organisation operates energy infrastructure and natural gas transmission assets in Southern Africa. Its activities span pipeline transmission, asset maintenance, spare parts management, and long-term gas transmission contracts with industrial customers.
Comprehensive Solution
Transforming Operations with SAP Business ByDesign
Financials
- Centralised financial control
- Improved cost visibility by asset
- Faster period-end closing
Inventory
- Batch and serial tracking of spare parts
- Bin location management
- Automated replenishment alerts
Service
- Equipment inspection scheduling
- Fault logging and repair tracking
- Structured maintenance issue management
Human Resources
- Centralised employee records
- Improved coordination between HR and finance
Key Processes & Custom Developments
Purpose-Built Enhancements
01
Asset Maintenance
Process Impacted
- Equipment inspection scheduling
- Fault logging and repair tracking
- Maintenance issue tracking system
02
Inventory & Spare Parts
Process Impacted
- Batch and serial tracking
- Bin location management
- Spare part eligibility matrix and replenishment alerts
03
Sales & Contracts
Process Impacted
- Gas transmission contract management
- Monthly service billing
- Customer credit control
04
System Integrations
Process Impacted
- Integration with pipeline monitoring systems
- Consolidated operational dashboards
Problem Solving
Addressing Core Operational Challenges
Challenge 01
Unstructured equipment inspection and fault-handling processes
Solution
Implemented an asset maintenance process covering inspection scheduling, fault logging, and repair tracking on a single system.
Challenge 02
Limited visibility of spare parts stock and availability
Solution
Configured batch and serial tracking with bin location management, a spare part eligibility matrix, and replenishment alerts.
Challenge 03
Manual management of gas transmission contracts and monthly billing
Solution
Structured contract management with recurring monthly service billing and customer credit control inside the ERP.
Challenge 04
Operational pipeline data held separately from financial systems
Solution
Integrated pipeline monitoring systems with the ERP to keep operational and financial data synchronised on shared dashboards.
Business Impact
Key Operational Benefits
Key Operational Benefits
- Structured, auditable asset maintenance across pipeline infrastructure
- Improved spare parts control through batch, serial and bin tracking
- Reliable recurring billing against transmission contracts
- Operational and financial data synchronised in one platform
- Cloud-based solution suited to distributed infrastructure operations
Why Advait as Your SAP Implementation Partner?
- 01Experience delivering SAP across African operations
- 02Capability across both SAP Business One and Business ByDesign
- 03Understanding of asset-intensive infrastructure operations
- 04Strong integration capability with operational systems
- 05Structured implementation methodology with remote delivery
- 06Long-term support relationship maintained over four years